Tuesday, June 07, 2011

Stating the obvious about Twitter

In a few hours this morning, Twitter has once again demonstrated why it has become almost invaluable to my daily working life.

Thanks Twitter!

Mapping Newspapers

Two useful tools mashing maps and newspapers have filtered across my screen this morning.

newspaper map
Via the always excellent, always entertaining Very Short List email comes newspaper map. In the words of VSL:
The Newspaper Map does exactly what it promises to do: It maps 10,000-plus newspapers all over the world and lets you browse through, and read, every one of them.

Newserve
For a more local (Australian) view on mapped news, try Newserve - one of the entries in Libraryhack 2011. The link is to a video demo. This link to the live version isn't working for me, but you might have better luck.

Newserve provides an easy-to-use search interface, interlacing the results on the map and a timeline. The ultimate goal of Newserve is to provide a single point of access to all newspaper resources in libraries of Australia - whether it be just catalogue information of the newspapers stored in the libraries of Australia or be the digitised newspaper collections. So far Newserve uses newspaper catalogue data of State Library of New South Wales and Trove digitised newspaper collection.

Thursday, June 02, 2011

Ideas for 'blogging' every day of June

If you follow any blogs by Australian library workers you may have noticed this little activity - Blog Everyday of June.

I was kind of inspired to try it out, but didn't really feel like committing to it until I read Mal Booth's idea to share content each day, over a variety of online platforms. Now that interests me.

There are quite a few online places where I hang out, mostly watching and reading with not much participation and sharing. My aim for June is to change that around and create / share something for each day of June. Oh, and that's the other small distinction - I aim to create 30 days worth of content, not necessarily new content each day.

All of this coincides with another project - 30 Days of Creativity, a project being supported by ABC Pool.
From the 30 Days website:

30 Days of Creativity is a social initiative encouraging people to create stuff (anything) every day for 30 days in June.
Your brain is like a muscle. When you exercise it, it gets stronger.

So some of my so-called "blogging" aka content creation may be something physical and tangible, but I'll still try to share it somehow online.

Here goes!

(will edit/update this blog post to keep track)

Monday, May 23, 2011

Position Vacant at CityLibraries Townsville

Would you like to come and work at CityLibraries Townsville? We are recruiting for a Librarian - Branch Operations.

From the job ad:
An exciting opportunity exists to provide leadership, drive new initiatives and have input into service planning in the role of Librarian, Branch Operations for Townsville City Council. The successful applicant would be responsible for leading the customer service teams and planning operations for Townsville’s static library branches – Thuringowa, Aitkenvale and Flinders Street.

As part of the Customer Service and Operations leadership team, you will help lead staff through a time of significant change in service provision and in turn enjoy a high level of autonomy supported by clear reporting lines and a clear shared vision.

This role will suit a person who is bold, energetic and flexible, with enthusiasm for working in a diverse and innovative team environment. Can multi-task and seize opportunity with proven skills and experience in leading high-functioning teams in a public library.

If you are interested in shaping the future of libraries and is someone who is customer service orientated, then tell us how your values, skills and experience will help us deliver great customer service.
CLOSING DATE >> 5th June 2011


I don't know too much specific information about the actual job, but would be happy to answer general questions about the library service, living in Townsville etc. Drop me a line at warren.cheetham@townsville.qld.gov.au.nospam (removing nospam from email address)


Wednesday, March 09, 2011

"She started to cry..."

At work, when we receive positive feedback from customers, we like to share them internally with staff. This one was quite powerful so I thought I'd share it more widely. (The note has been edited to protect people's privacy).

Just a note to mention a good news story that occurred this morning at the library. I signed a lady up as a new member and after explaining our free internet policy for members ~ including the wireless access as she had her own laptop ~ she started to cry. I asked if she was ok? and she said she was just so happy to hear of our internet service and cheap printing, as she has not been able to afford internet access or printer at home and was overwhelmed as she lives locally and can pop down here now when ever she needs to.

The services we provide do make a difference in people's lives.
If you're not already aware of Feel-good librarian, check it out for more positive stories.

Friday, March 04, 2011

2010 Reading

I've never kept a list of books I've read, until last year. I can't remember exactly why, but was partly due to encouragement by a colleague, and a desire to play around with an online service like LibraryThing.

I started many more books, but don't finish them if I'm not enjoying them.

So, for what it's worth (and publicly sharing) - my list of completed (and therefore recommended) books for 2010.

Sir Edmund Hillary: An Extraordinary Life by Alexa Johnston
I bought this at the Edmund Hillary museum at Mt Cook in New Zealand, after being inspired by his accomplishments. I only ever knew him for being famous for climbing *that* mountain, and didn't realise how much more he did with his life. Inspirational read.

The secret life of wombats by James Woodford
I wanted to read this book ever since it came out, and was reminded of it after seeing wombats at Cradle Mountain in Tasmania in 2009. I like James Woodford's writing style, relaxed and very informative. The opening chapters alone are worth reading, for the story of schoolboy Peter Nicholson who snuck out from the school camp at night, to follow and crawl down wombat burrows.

Pirate Latitudes: A Novel by Michael Crichton
An easy light-weight novel. About pirates.

Somnambulist by Jonathan Barnes
After reading this list of 20 core steampunk titles, I wanted to give a couple a try, and this was the first. I really liked it, and would try another novel by the author.

Mainspring by Jay Lake
The second steampunk title I tried, didn't like this one as much.

Legs on Everest : the full story of his most remarkable adventure yet by Mark Inglis
Also picked up from the Edmund Hillary museum. Mark Inglis was the first double amputee to reach the summit of Everest. Inspiring story.

Modoc: The True Story of the Greatest Elephant That Ever Lived by Ralph Helfer
Apart from a small gripe about the writing style (a bit over the top), this is one of the most moving, extraordinary true stories I have ever read. Moved me to tears quite a few times.

Red Dragon by Thomas Harris
The infamous Hannibal Lecter! Enjoyable reading.

Pay Off by Stephen Leather
I used to read a lot of this genre in high school and my early working years, and Jack Higgins was a favourite author. I think I've read better books by Stephen Leather, but this was a short, enjoyable read.

The Fat Duck Cookbook by Heston Blumenthal
The first third of this cookbook is a short autobiography of this amazing man's journey into food, cooking and science. The middle section is a cookbook with recipes and extensive, entertaining notes, and the final third contains a series of articles about the science behind food and cooking. Amazing reading. I've loved the few series we've seen on TV or DVD, including Heston's Feasts and Big Chef Take On Little Chef.

My Life in France by Julia Child
I picked this one off the library shelf on impulse, after liking the movie Julie & Julia. Julia Child's personality and style come through strongly as the narrator, and the book is the first things that has ever made me consider visiting France!

Chasers by James Phelan
Book 1 of a trilogy, aimed at young adults, in another old favourite genre / setting - apocalyptic and post-apocalyptic fiction (some of my favourite books from primary school are John Christopher's Tripods trilogy and the Prince in Waiting trilogy). This book has a massive twist in the tail, totally unexpected. Can't wait for the next books!

David Attenborough's Life Stories by David Attenborough
Transcripts (but easily read, especially hearing David Attenborough's voice in your head) of a BBC radio show, covering all sorts of topics related to natural history. Plenty of illustrations. Very interesting.

The Great Barrier Reef by James Woodford
An interesting look at the state of the Great Barrier Reef.

Monday, November 22, 2010

Time to move from a reactive to proactive online reference service?

I've just read that the AskNow virtual reference service will close on the 17th December 2010.

Excerpt from the email notice from the State Library of Queensland:

As a consequence of declining demand and the need to respond to changing patterns of library use, the AskNow service will close on 17th of December 2010. This decision was made following an eighteen month review by the National Libraries of Australia and New Zealand, and state and territory libraries in Australia.

One of the key reasons for the closure is the change, since the launch of Ask Now in 2002, in the information landscape. In a Web2.0 environment the evidence is that people are engaging with libraries in new ways and they are taking advantage of different service opportunities.

While AskNow has had many satisfied customers over the years, chat is a resource intensive service and decisions about its continued operation have been made in the context of significantly declining usage over the past five years. It is also acknowledged that the collaborative approach to staffing the service has been confusing for those people who expect to be chatting with a librarian at their local library.


I wonder if this is a good opportunity for the AskNow partners and participants to consider the idea of a proactive online reference service for Australians, that takes into account the changes in online behaviour and information seeking that has led to the decline in use of AskNow.

In brief, online services like Facebook and Twitter, and specific answer services like Yahoo Answers are filled with people asking their friends, families and followers all sorts of questions. Some of these questions aren't appropriate for a response by a library, but many are.

At my place of work we have been playing around with Twitter as an online information service. While we now use it to push information, our original intent (and still a core practice) was to watch, listen and search Twitter for questions about our local area, or topics that we could answer. Our hunch that some people were asking their friends and followers questions that could easily be answered by a public library was quickly confirmed, and so we replied to their tweets with information and links.

I realise that this service model is entirely different to AskNow, and that different software, techniques, policies etc would be needed. But what AskNow seems to have been very successful at is the collaboration of some serious library muscle to share the task of answering questions. Perhaps that muscle could be re-engineered into a proactive online reference service for Australians who are making the most of the opportunities and connections afforded by social networking sites and mobile devices.

Friday, October 22, 2010

The future of library collections

Thanks to Jason Griffey for highlighting this talk by Eli Neiburger (@ulotrichous).

It one of the best talks I've seen recently, outlining the present and possible future of library collections by comparing the codex with other outmoded technologies. Well done Eli.

(The presentation was for Ebooks: Libraries at the Tipping Point, a virtual summit by Library Journal and School Library Journal).



Wednesday, May 19, 2010

Current Cites and Longevity


Roy Tennant’s recent Library Journal post (On Longevity) celebrates the upcoming 20th birthday of Current Cites (CC). In his post, Roy ponders out loud about longevity, and proposes some thoughts about what it has taken for CC to survive and thrive for 20 years.

One of the genuine highlights of my library career so far, is the privilege of being a CC contributor. Prompted by Roy’s post, here are some thoughts of what CC has meant to my career so far, along with an addition to his formula for longevity.

I think I first discovered CC around 1999 / 2000, at the time I finished my library degree and started work as a professional librarian. CC became a ‘must-read’ as I attempted to get up to speed with library-related technology issues. Each issue of CC provided at least one article worth reading, and sometimes every article mentioned was worth tracking down. CC became one of those emails I frequently forwarded to colleagues, along with a strong recommendation to subscribe themselves. CC became available via RSS around the same time I was discovering feed readers, and so the feed was one of the first I added to my new Bloglines account.

In August 2008, Roy sent a brief note to the Web4Lib email list, inviting people to become contributors to CC. At that time I had done some writing for work, and was managing a small collaborative library-related writing initiative. I had written and presented one or two conference papers, and so was bold enough to email Roy a sample citation. His simple reply to me was “Welcome to the team!”. You couldn’t wipe the smile from my face for days! Since then, I’ve managed to contribute a few more cites, and I enjoyed meeting Roy at the VALA conference in Melbourne earlier this year. We had a great conversation over a meal, where he also introduced me to the delights of skordalia :-)

So what has CC meant to me?



  • It gave me a wonderful introduction to library technology issues

  • It has provided an avenue for me to write outside of my current work duties (even if they are short citations)

  • It prompts me to scan the table of contents of peer-reviewed journals, reports and publications that I might otherwise skip over in my emails and RSS feeds

  • My fellow CC contributors continue to provide a stream of interesting articles and publications that I don’t discover any other way

On Longevity - Based on these experiences with CC, I’d like to add one more idea to Roy’s list of longevity factors: Involve and encourage others. The willingness of Roy and other CC editors to invite and encourage folks like me to contribute to a project can be a contributing factor in ensuring longevity. Sometimes it can be hard letting someone else work on your pet project, but sharing the load, inviting others to be involved, and encouraging and developing your collaborators can be worthwhile task to help ensure longevity.

Tuesday, May 11, 2010

Promoting our library's use of Twitter

Two weeks ago I noticed a tweet by our local ABC radio station:





So I replied, letting them know about Townsville library using Twitter to answer questions:







A few more tweets and emails resulted in me meeting with Nathalie Fernbach, a Cross Media Reporter with the ABC. We had a great chat about the changing environment in journalism and libraries, especially with technology, social media and user-generated content. Some of our conversation about the library was recorded and ended up as part of Nathalie's story on how local organisations are using social media.

Not just for kids
By Nathalie Fernbach
Townsville Lost and Found Pets set up their Facebook page in January and already have close to 700 followers. Why is it that social media are such a hit with North Queensland community groups
?
http://www.abc.net.au/local/stories/2010/05/07/2893046.htm

Friday, April 16, 2010

Libraries and Learning

Yesterday I had a play around with Google / YouTube SearchStories...


Digital Coordinator - ALIA Access 2010


A few weeks ago I accepted an invitation from the organising committee of ALIA Access 2010 conference (1-3 Sept. 2010, Brisbane, QLD), to be the 'digital coordinator' of the conference.


In brief, the role involves managing and giving advice on the web 2.0 component of the conference. There is a range of exciting things being discussed at the moment, so keep an eye on the twitter account for breaking news about ALIA Access 2010.

Friday, December 18, 2009

End of 2009 wrap up

2009 was a busy, fun year. I've been working on lots of online spaces, but have not managed to post about any of it here. This list is as much a diary entry for me, to remind me of what's been happening over the last 8 months or so:


  • 2009 CAVAL Visiting Scholar research project with Michael Stephens. Involved some online surveys, a five week research trip to Australia by Michael and focus groups with Townsville library staff. Highlight of the year, and a high point in my career so far.

  • PLA / QPLA conference blog - the joint conference of Public Libraries Australia and Queensland Public Libraries Association held in Townsville in October. This was my first real effort at managing a blog and creating a lot of content for a specific event/project over a defined time period. Very interesting and rewarding.

  • Running a Learning 2.0 program for CityLibraries Townsville - CityLibrariesLearning: discover*play*connect

  • Joining the Mo-brarians and having fun for Movember

  • Realising that some online tools like Twitter, Dropbox and Skype have become almost invaluable tools for my work.

On a non-work topic - here is my very short list of things that had me thinking and reflecting on them long after the initial experience - kind-of like a "best of" list, but not really....

Book - "The art of racing in the rain" by Garth Stein A very moving novel about a family, as seen through the eyes of a dog.

TV - "Breaking Bad" (series 1) Drama, comedy, black comedy and lots of moments that make you think "what would I do in that situation..."

Movie - "Up" by Disney/Pixar. I loved how the movie told such a rich story of a relationship/marriage.

Music - for a whole bunch of reasons....


Best wishes for 2010!

Monday, October 26, 2009

Here come the Mo-brarians


Mo-brarian [moh-brair-ee-uhn] -noun



  1. a male working in a library environment, who has hair growing on the upper lip, allowed to grow without shaving, and often trimmed in any of various shape

  2. a person of either gender, trained in library work and dedicated to changing the face of men’s health


This coming Movember (the formerly useless and boring month of November) Australia's library workers are uniting for a common cause: changing the face of men's health.

Movember is an annual, month-long celebration of the moustache, highlighting men’s health issues, specifically prostate cancer and depression in men. Mo-Bros, supported by their Mo-Sistas, start Movember clean shaven and then have the remainder of the month to grow and groom their moustache. During Movember, each Mo Bro effectively becomes a walking billboard for men’s health and, via their Mo, raises essential funds and awareness for Movember’s men’s health partners – The Prostate Cancer Foundation and Beyondblue – the national depression initiative.

The Mo-brarians, our Movember team, need your help and support. Donate to us online or visit your local library where you can get more information about movember and men’s health issues. If you would like to join the Mo-brarians, or simply follow our Movember journey, then check out our online headquarters at http://mobrarians.wordpress.com/.

Library workers of Australia have united and are now asking you to put your money (just slightly above) where your mouth is – join us, and help change the face of men's health.

Tuesday, June 23, 2009

Research survey for Australian library workers



- Posted on behalf of Michael Stephens -

Dear Australian library colleagues,

You may have seen the announcement earlier this year where I was appointed as the 2009 CAVAL Visiting Scholar. My research, "Measuring the Value and Effect of Learning 2.0 Programs in Libraries" will evaluate the impact of Learning 2.0 programs in Australia and the perceived levels of openness, transparency and trust by staff in organizations that have completed the course.

Now it’s time for me to ask for your help!

If you have completed a 23 Things / Learning 2.0 program, I'd like to invite you to participate in an online survey.

Please take 10 to 15 minutes to complete this online survey: http://www.surveymonkey.com/s.aspx?sm=FKEc0Bnxl5mbWC091rrI_2bw_3d_3d

If you have any questions or concerns about the survey, please contact me (email is on front of survey).

If have been the person responsible for developing and/or implementing a 23 Things / Learning 2.0 program for your library (single library service or a consortia program), please email your contact details to Warren Cheetham at CityLibraries Townsville (warren.cheetham@townsville.qld.gov.au). I have a special survey which Warren will send to you, just for people who have lead a learning 2.0 program.

Thank you for your participation in my research. I am looking forward to my trip to Australia in October!

Best wishes,

Michael Stephens ~

Assistant Professor, Dominican University GSLIS
Tame the Web: Libraries & Technology: http://www.tametheweb.com/




Tuesday, June 09, 2009

Having a play with embedding videos, came across these clever library ads via Stephen Abram's blog





Monday, May 25, 2009

Next Gen OPAC

The National Library of Austalia has released the first prototype of its new Single Business Discovery Service for comment by key stakeholders.

From an email launching the prototype:

The prototype is available at http://sbdsproto.nla.gov.au/ and provides integrated access to over 42 million metadata and text resources from a range of the National Library's collaborative services and from elsewhere.


For this initial version there are a range of data sources including: the Australian National Bibliographic Database, Australian Newspapers, Picture Australia, the ARROW Discovery Service, and PANDORA. The new service will also provide the discovery interface for the People Australia initiative.


Additionally we have included some external sources of data such as OAIster, Open Library, the Hathi Trust, the Internet Archive and the Library of Congress tables of contents, publishers' descriptions and sample book chapters.


Prior to using this service it is worth noting that it is a work in progress and you’ll find the 'About' pages useful in determining what has been done to date and what we are still planning to do. We welcome your granular feedback in the form at the bottom of every page, and strategic discussion in the SBD Project topic at our Libraries Australia ning site. [Not on ning? Contact our Help Desk 1800 026 155.]