From the job ad:
An exciting opportunity exists to provide leadership, drive new initiatives and have input into service planning in the role of Librarian, Branch Operations for Townsville City Council. The successful applicant would be responsible for leading the customer service teams and planning operations for Townsville’s static library branches – Thuringowa, Aitkenvale and Flinders Street.
As part of the Customer Service and Operations leadership team, you will help lead staff through a time of significant change in service provision and in turn enjoy a high level of autonomy supported by clear reporting lines and a clear shared vision.
This role will suit a person who is bold, energetic and flexible, with enthusiasm for working in a diverse and innovative team environment. Can multi-task and seize opportunity with proven skills and experience in leading high-functioning teams in a public library.
If you are interested in shaping the future of libraries and is someone who is customer service orientated, then tell us how your values, skills and experience will help us deliver great customer service.
CLOSING DATE >> 5th June 2011
More information and how to apply: http://www.townsville.qld.gov.au/council/jobs/Pages/default.aspx
I don't know too much specific information about the actual job, but would be happy to answer general questions about the library service, living in Townsville etc. Drop me a line at firstname.lastname@example.org (removing nospam from email address)