Tuesday, December 23, 2008

People are sacred, objects are not

People (our customers, our colleagues) are sacred.

Objects (library books, library processes, computers) are not.

Pretend for a moment that nothing else exists and you have a choice between meeting the needs of an object or the needs of a person. Which would you choose?

Extrapolate that out to the everyday-ness of working in a busy library environment. Consider each and every transaction and decision. - which do you choose to be more important, objects or people?

People are sacred, objects are not.

1 comment:

CW said...

Thanks Warren, that's a good point to remember!

All the best for Christmas and the New Year!

CW in Perth